Compare published Synology appliance support milestones and firmware lifecycle dates. This source-backed collection covers selected records, not the complete Synology catalog.
Note: Hardware support and firmware/software support are separate. A supported firmware release does not extend an appliance's hardware support. A blank milestone means no date captured in this source, not support forever. Check the official source and your contract before an upgrade or purchase.
Hardware models
Published model status or sale and appliance-support milestones from the linked official sources.
DS920+
Service scope
Vendor status
Product availability
Discontinued
DSM update
Full
Technical support
Limited
Warranty in source
3 years from purchase, subject to terms
Milestone
Date and certainty
Support end
No date captured
Status snapshot, not a dated hardware-support guarantee. Limited technical support is not full hardware repair coverage. Check the installed DSM lifecycle and warranty terms separately.
Release-level dates apply only to the models or scope shown. Vendor release status is kept separate from its support-end date.
DSM 7.4
Applies to: Compatible devices only; see Synology compatibility and source policy
Milestone
Date and certainty
Software maintenance ends
2028-06 (month only) (approximate)
Policy updated September 15, 2026. All future dates are close approximations, non-definitive and subject to extension. No extended phase shown is not a hardware support date. DSM UC and other derivatives can follow different policies.
Applies to: Compatible devices only; see Synology compatibility and source policy
Milestone
Date and certainty
Software maintenance ends
2027-10 (month only) (approximate)
Software extended life ends
2028-10 (month only) (approximate)
Policy updated September 15, 2026. All future dates are close approximations, non-definitive and subject to extension. No extended phase shown is not a hardware support date. DSM UC and other derivatives can follow different policies.
Applies to: Compatible devices only; see Synology compatibility and source policy
Milestone
Date and certainty
Software maintenance ends
2025-12 (month only)
Policy updated September 15, 2026. All future dates are close approximations, non-definitive and subject to extension. No extended phase shown is not a hardware support date. DSM UC and other derivatives can follow different policies.
Applies to: Devices running DSM 6.2; model eligibility for DSM 7 must be checked
Milestone
Date and certainty
Software extended life ends
2024-10-01
The dedicated notice says Extended Life ends October 1, 2024; the September 2026 general policy table lists September 2024 (month only). Both describe the transition. Functionality, security and package updates stop; technical assistance is limited. This is not an exact appliance-repair end date.
Does a firmware support date mean my appliance is supported?
No. Check both the hardware model and the installed firmware train. Hardware notices can end technical support, replacement and updates before a software train's general deadline.
Is this the complete vendor catalog?
No. This pilot includes only the named models and release rows from its linked official notices and tables. Missing models or versions must be checked with the vendor.
What does an unknown date mean?
No date was captured in the linked source. It is not a promise of continued support. Dates can change, and a source's release-status label may not reflect every support milestone.